Engage Your Students with Technology

 

Customer Service

Page history last edited by Barry Dahl 9 mos ago

 

Customer Service Assignment:

 

As a Customer Service Representative, it is important to respond to irate customers in a professional manner, and not allow the issue to become a personal one. Correct customer skills takes practice.

 

Pretend you are a customer service representative for a company and work at a call center.

You receive the following phone call (pictured in the first frame of the ToonDoo). What is your response?

 


 

Barry's Toondoo

 


 

Add your Toondoo next

 

 

 

 

Comments (3)

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Barry Dahl said

at 9:15 pm on Feb 17, 2009

Use the first (top) of the two choices of embed code at Toondoo. The second one doesn't seem to work on these pages. BD

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kgoudy@... said

at 9:36 pm on Feb 17, 2009

I could not get the plug-on to work. I used a dif't tool.

Should I include instructions for the ToonDoo?
Unfortunately, I cannot redo the cartoon - maybe because I am the author.

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Barry Dahl said

at 10:16 pm on Feb 17, 2009

I added the code to the HTML widget. The only other thing I did was edit the "width" tag to 800 pixels instead of 400 (in 2 places) so that scrolling isn't needed for the toon.

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